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 DIRECTORY/Computers/Software/Help Desk/Browser Based (60)
i0AI-Reply.Com - http://www.ai-reply.com - Offer help desk, referral tracking and customer support systems.
 
i0AskIt Systems - http://www.askit.com - Offers an outsourced, Web-based customer service system that learns from the customer's questions.
 
i0AthenaRMS - http://athenarms.com - Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
 
i0Avensoft - http://www.avensoft.com/ - Web-based multi-functional help desk software.
 
i0Bankoi HelpDesk Software - http://www.helpdesk-software.ws - A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
 
i0Big Web Desk - http://www.bigwebdesk.com - Completely Web-based help desk, ticketing service, and request management software.
 
i0Business Resources Online - http://www.business-resources.net/help-desk-software/ - Background, and information about help desk software.
 
i0CDN Systems - http://www.cdnsystems.com - Web-based help desk software with Microsoft Access and MS SQL integration.
 
i0CRMdesk - http://www.crmdesk.com - Automates online customer support and knowledge base creation through the Internet.
 
i0Cerberus Helpdesk - http://www.cerberusweb.com/ - Browser-based email management and trouble ticket system.
 
i0Cynergy - http://www.cynergysoftware.com/ - Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.
 
i0DeskPRO.com - http://www.deskpro.com/ - An integrated script to manage customer sales and support. Uses a MySQL database-backend and has flexible implementation.
 
i0E-Business Application Suite - http://www.ebsuite.com - Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.
 
i0Eden Corporation - http://www.eden.com - Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.
 
i0Expinion.Net - http://www.expinion.net/software/app_helpdesk.asp - Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access.
 
i0Ferrysoft Limited - http://www.ferrysoft.com/ - Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition.
 
i0FootPrints Web-based Help Desk - http://www.unipress.com/footprints/ - FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
 
i0Freedom Communications - http://inet-help-desk.com/ - Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.
 
i0GroupSoft Systems - http://www.groupsoft.com - Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.
 
i0Help Desk Assistant - http://www.electracode.com/hda/hda.html - A web-based application that allows to track support issues via a Microsoft web server.
 
i0HelpDesk Connect - http://www.helpdeskconnect.com - Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
 
i0HelpDesk Pro - http://www.helpdeskpro.net - Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
 
i0HelpDesk System - http://www.helpdesksystem.co.uk/ - Help desk specifically for recording and monitoring requests for repairs or other works at properties.
 
i0HelpLine Incident Management - http://www.badgernt.co.uk/helpline.shtml - A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
 
i0HelpSTAR Software - http://www.helpstar.com - Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
 
i0Hostedware - http://www.hostedhelpdesk.com - Affordable web-based help desk application and database.
 
i0Incident Monitor - http://www.monitor24-7.com/ - Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
 
i0Infra Corporation - http://www.infra.com.au - Help desk and change management (web-enabled) software used by government and corporations around the world.
 
i0IssueTrack - http://www.issuetrak.com - Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
 
i0Kayako Web Solutions - http://www.kayako.com/ - Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
 
i0KnT Solutions, Inc. - http://www.kntsolutions.com - Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
 
i0Liberum Help Desk - http://www.liberum.org - Free, web based help desk software written in ASP. Offers email notification and reporting features.
 
i0LiveTime Software - http://livetime.com - Provides real-time management reporting and problem resolution.
 
i0Modern Thinking Inc - http://www.modernthinking.com - Offer an application for tracking and managing both customer support issues and internal work items.
 
i0OTRS - http://otrs.org/ - An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
 
i0Parature - http://www.parature.com - Provides Web-based software for online customer service, help desk and customer relationship management.
 
i0PerlDesk - http://www.perldesk.com - Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
 
i0ReadyDesk - http://www.readydesk.com/ - Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
 
i0Revelation Help Desk - http://www.revelationhelpdesk.com - Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
 
i0RightNow Technologies - http://www.rightnow.com/ - Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
 
i0SPoTS - http://www.troubleticketsoftware.com/ - Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
 
i0ScorpioSoft - http://www.scorpiosoft.com - Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
 
i0Seeker - http://www.prophecy.co.uk - A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
 
i0Serio - http://www.seriosoft.com - Offers helpdesk software with change management, SNMP network auditing and monitoring.
 
i0Sitehelpdesk - http://www.sitehelpdesk.com - Helpdesk software with options for software and hardware inventory management.
 
i0Spectrum Research - http://www.spectrum-research.com - Introduces the developers of the web based Spectrum HelpDesk customer support system.
 
i0Support-Works - http://www.support-works.com/products/index.php - Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
 
i0Taskman Pro - http://www.darasoft.net - Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
 
i0Tenrox Incident Management - http://www.tenroxissuetracking.com/ - Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.
 
i0The PHP Support Desk - http://www.phpsupportdesk.com - Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
 
i0TicketXPert.NET - http://www.ticketxpert.net/estart.aspx - Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.
 
i0Trouble Ticket Express - http://www.troubleticketexpress.com - Open source web based help desk system written in Perl for Unix and Windows servers.
 
i0VersaSRS - http://www.versadev.com/ - Web based, .Net helpdesk/service request software. Tracks service requests, product support issues and IT Help Desk incidents.
 
i0WebTTS - http://www.gashalot.com/software/webtts/ - Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind.
 
i0WonderDesk - http://www.wonderdesk.com/ - Organize and track support e-mail calls with help desk software.
 
i0World Desk Pro - http://www.worlddeskpro.com - Customizable help desk based upon the Microsoft .Net Framework.
 
i0Yudo - http://www.freedesk.it - A free ASP based support and trouble ticket system, including instant download.
 
i0e11 - http://www.e11online.com/ - Provides online customer support solutions with email support, asset management, and trouble ticket.
 
i0iQHelpDesk - http://www.iquate.com - A browser based help desk and asset management set, with optional customization offered.
 
i0osTicket Open Source Project - http://www.osticket.com - A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
 
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