CRMA
- http://crmassociation.org
- A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
Customers in Focus
- http://www.custinfoc.co.uk
- Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
GEM
- http://www.the-gem.com/
- Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
Inq.com
- http://www.inq.com
- Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
Interact.com
- http://www.interact.com
- Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
Maconomy
- http://www.maconomy.com
- Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
PeopleLink eCommunity
- http://www.peoplelink.com/
- Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.
Pivotal Corporation
- http://www.pivotal.com
- XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
SearchCRM.com
- http://searchcrm.techtarget.com/
- Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.
Stream International, Inc.
- http://www.stream.com/
- Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.